Privacy Policy

At Salezmedia ("we," "us," or "our"), we run salezmedia.com and offer Social Media Marketing (SMM) services. This Privacy Policy explains how we handle your personal information—how we collect it, use it, share it, and keep it safe. If you use Salezmedia, you agree to this policy.

1. What We Collect

We only ask for the information we really need to run our services and keep things secure.

  • Account Data: When you sign up or pay for services, we collect your email, username, password (hashed for safety), billing info, and your phone number if you give it to us for verification.
  • Order Data: For processing your orders, we ask for your social media profile links or IDs, order details, and any special instructions you give us.
  • Usage Data: We keep track of things like your IP address, browser, device info, login times, order history, and API calls. This helps us spot fraud and improve our services.
  • Payment Data: Payments go through third-party gateways like PayPal, Stripe, or crypto processors. We don't store your full card or account numbers.
  • Communication Data: If you reach out for support, we keep records of your tickets, emails, and chat messages.

We don't collect sensitive personal info (like government IDs), unless we need it for high-value reseller verification.

2. How We Use Your Info

Here's what we do with your data:

  • We process your orders and deliver SMM services.
  • We manage your account, check your identity, and watch out for fraud or abuse (like catching people with multiple accounts using the same IP).
  • We send you emails about your orders or refunds. If you say yes, we might send you marketing messages—but you can unsubscribe any time.
  • We use anonymized analytics to make our site and services better.
  • We follow the law and protect our rights, for example, during fraud investigations.

We use cookies and similar tools to keep the site running smoothly and securely. You can block cookies in your browser, but some features might not work right if you do.

3. Sharing Your Info

We only share your data when we have to:

  • Service Providers: We work with trusted third parties—like cloud hosts, payment processors, and delivery networks. They all have to follow strict rules to keep your data safe.
  • Legal Compliance: If the law asks us (like with a subpoena), or if there's fraud or abuse, we cooperate with authorities.
  • Business Transfers: If we ever merge, get acquired, or sell part of our business, we'll let you know if your data is affected.
  • Authorized Resellers: Sometimes, limited order info goes to authorized partners to help deliver your services.

We don't sell or rent your personal data to marketers. We might use anonymous, aggregated data to spot trends and improve our business.

4. Security and Data Retention

We take security seriously. We use SSL encryption, firewalls, two-factor authentication, regular audits, and strict access controls. Still, no system is perfect—no online storage is ever 100% secure.

We keep your data while your account is active, and up to 2 years after you close it, mainly for legal reasons or to settle disputes. Order logs stick around for 90 days in case you need a refill. After that, we either delete or anonymize the data, unless we legally need to keep it longer.

5. Your Rights and Choices

Depending on where you live, you have rights over your data:

  • Access, Update, or Delete: Want to see, fix, or erase your data? Email support@salezmedia.com. We'll handle valid requests in 30 days.
  • Opt-Out: You can unsubscribe from marketing emails any time. If you withdraw consent for data we need to run the service, though, it might limit what we can do for you.
  • Do Not Track: If your browser sends a "Do Not Track" signal and we can honor it, we will.
  • CCPA/GDPR Rights: If you qualify, you can ask about your data, request deletion, or opt out of "sales" (but we don't sell personal info anyway).

We'll check your identity before fulfilling any requests. If you disagree with a decision, let us know by email.

6. Kids and International Users

Our services aren't for kids under 13 (or under 16 in some places). If we find out someone underage has an account, we'll delete it fast.

Most of your data is processed in India. If you're outside India, you agree to this transfer. We use safeguards like Standard Contractual Clauses when needed to protect your data.

7. Policy Updates

We update this Privacy Policy from time to time. When we do, you'll see the new version and date on this page. If it's a big change, we'll let you know by email or a website banner. If you keep using our services after that, it means you accept the changes.

Got privacy questions or requests? Email us at privacy@salezmedia.com

Last Updated: December 10, 2025